VTS has been providing medical transcription services for 20+ years now on all specialties including radiology. Our transcriptionists are well trained and have a minimum live work experience of 10 years. Our transcriptionists are adept at both manual transcription as well as speech recognition reports needing editing. We pride ourselves in delivering the highest quality charts adhering to the best turnaround times by industry standards and have an excellent well-oiled quality audit process to ensure consistency with the quality of reports as per BOS guidelines well as strict HIPAA compliance.
Medical Indexing and Summarization
Medical indexing & summarization is a process where tedious medical record data is analyzed, categorized based on the data and service providers and then a review is presented which is medico-legally authenticated. This is a simplified medical data from complicated medical record pages, which enables litigation services, claim services and other healthcare services to process their services at a much faster rate.
Virtual Medical Scribing
VTS provides our clients with high-quality, physician-dedicated medical scribes that drastically reduces the documentation works. A Virtual Medical Scribe eases the doctor’s burnout at their work as real-time data is captured by a virtual assistant and directly entered in to the EHR of practice during patient visit.
We have a well-oiled team to undertake various back-end office services and our strength is adaptability, customization and improvisation to exactly fit into your process. Our virtual medical assistants are well trained to not only document but also trained to verbally interact with patients as well as related services like following up on labs & refills.
With Vishwa’s virtual medical assistance service, calling patients for scheduling appointments and updating patients on their lab results will be no longer a challenge to the facility staffs. You can also take our VMA service in calling Pharmacies for any prescription related issues. Our VMA’s call insurance companies to inquire about any issues related to billing such as denials or delay in the process of approvals.
PATIENT CHECKS-IN SCHEDULING
VMA’s of Vishwa can do virtual check-ins using telemedicine solutions. We can also make arrangements for blood draws through the same telemedicine solutions by communicating with hospital personnel.
INSURANCE ELIGIBILITY CHECKS
Vishwa’s VMA’s can check the insurance eligibility of the patients scheduled a day prior to their appointment and thereby we can make the billing process hassle-free. Our experts can also check for Medicare annual physical eligibility by crosschecking the details in the website.
Vishwa’s VMA team can help with properly arranging patients’ reports in PDF format received from outside facilities or laboratories in appropriate sections as needed for providers. This will help the providers easily access the reports when needed and save time.
Vishwa’s VMA’s are also experts in transcribing voicemails received from the patients or their relatives with their queries or for their appointment scheduling or rescheduling. We take care of these voicemails by sending the transcribed reports to the appropriate departments for their perusal and further actions.
oFFLINE SCRIBING SERVICES
Offline medical scribing is an advanced process compared to conventional medical scribing. Whilst generally conventional medical scribing is done real-time, offline scribing is performed on recorded audio, and therefore minimizes/eliminates some of the challenges of real-time scribing like quality of charts, hesitancy from self-conscious patients and often a cause for distraction to the physician-patient encounter. On the other hand, offline medical scribe service provides similar benefits (to conventional scribing) by helping reduce physician burnout. Offline medical scribe also has an advantage over conventional scribing as it helps a more optimal utilization of the scribing workforce.
Well experienced documentation specialists at Vishwa engage in preparation of charts and upload into EHR within the turn-around time as specified by providers without compromising quality. Advanced speech recognition software and seamless workflow helps in meeting shortest of turn-around time requirements.
Physician-patient encounters are recorded (audio) in the background and then a draft is generated with the help of speech recognition software. These then serve as the inputs for offline scribes to perfect the charts and upload into EHR for provider’s authorization within specified turnaround times.